Cancellation policy

Cancellation Policy

Hey Queens! 👑

We know that sometimes plans change, and we're here to help! Here’s our bubbly guide to canceling or changing your subscription, pre-order, or try-before-you-buy purchases.

Subscriptions 📦

• When you purchase a subscription, you'll receive repeat deliveries based on the duration and frequency you select.
• Your payment details will be stored securely, and you'll be charged for each delivery, unless you choose to pay in advance.
• Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew, you can cancel it anytime.
• To cancel or change your subscription, just follow the links in your order confirmation emails. You can manage your subscription from there. Easy peasy!
• For more details on returns and refunds, check out our return policy.

Pre-Orders ⏳

• When you purchase a pre-order, you’re buying a product that’s out of stock or soon-to-be-available. We might collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
• You can cancel a partially paid pre-order that hasn’t yet been fulfilled. If the order has been fulfilled, you can’t cancel it, but you can request a full or partial refund. Check our return policy for more details.

We hope this helps! If you have any questions, feel free to reach out. Thanks for being fabulous with us! 💋